{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaAlreadyRequired":false,"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","isFeatureBranch":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":true,"previousSlug":null,"lastSlugWithoutNestedModal":"/contactez-nous/demande-de-service/dealer-services.html","lastSlugWithoutPopin":null,"lastSlugWithoutPopinOrConfig":null,"slug":"/contactez-nous/demande-de-service/dealer-services.html","location":{"base":"/contactez-nous/demande-de-service/dealer-services.html","queryParams":{}},"data":{"jcr:title":"prise en charge","title":"Prise en charge de votre véhicule en concession - Renault","hideInNav":false,"redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/leadform/step","meta_description_seo":"Enlèvement à domicile avec le service voiturier ou dépose du véhicule en concession quand vous voulez avec la consigne clés sécurisée.","meta_robots_index":"index","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","replicatedSubMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone"},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/common/structure/content/layout2Zone","slice191v0":{"title":"confiez-nous votre véhicule en toute simplicité","sling:resourceType":"one/components/common/leadform/slice191v0","introduction":"Le choix de l'un de ces services ne vous engage pas, votre atelier prendra contact avec vous pour les modalités.","doorToDoor":{"description":"Plus besoin de vous déplacer pour faire entretenir votre véhicule ! Nous venons le chercher et nous vous le rapportons."},"dropTheKey":{"description":"Déposez votre véhicule et vos clés en atelier à tout moment grâce aux consignes sécurisées en libre accès."}}}},"replicatedSubFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone","slice56vf_copy":{"sling:resourceType":"one/components/common/slice56vF","lom1":{"cta1Label":"#SeDéplacerMoinsPolluer","cta1Link":"https://www.ecologie.gouv.fr/loi-dorientation-des-mobilites","cta2Link":"https://www.renault.fr/etiquettes-energie-voiture.html","cta2Label":"retrouvez les consommations énergétiques","text":"Pour les trajets courts, privilégiez la marche ou le vélo"},"lom2":{"cta1Label":"#SeDéplacerMoinsPolluer","cta1Link":"https://www.ecologie.gouv.fr/loi-dorientation-des-mobilites","cta2Link":"https://www.renault.fr/etiquettes-energie-voiture.html","cta2Label":"retrouvez les consommations énergétiques","text":"Pensez à covoiturer"},"lom3":{"cta1Label":"#SeDéplacerMoinsPolluer","cta1Link":"https://www.ecologie.gouv.fr/loi-dorientation-des-mobilites","cta2Link":"https://www.renault.fr/etiquettes-energie-voiture.html","cta2Label":"retrouvez les consommations énergétiques","text":"Au quotidien, prenez les transports en commun"},"links":{"1":{"url":"https://www.renault.fr/mentions-legales.html","text":"informations légales site","type":"link","openInNewTab":false},"2":{"url":"https://www.renault.fr/donnees-personnelles.html","text":"données personnelles","type":"link","openInNewTab":false},"3":{"url":"https://www.renault.fr/cookies.html","text":"cookies","type":"link","openInNewTab":false},"4":{"text":"gérer mes cookies","type":"cookiesConsent","openInNewTab":false},"5":{"url":"https://www.renault.fr/donnes-personnelles-utiq.html","text":"gérer Utiq","type":"link","openInNewTab":false},"6":{"url":"https://www.renault.fr/cgu-shop-renault.html","text":"CGU shop.renault.fr ","type":"link","openInNewTab":false},"7":{"url":"https://www.renault.fr/etiquettes-energie-voiture.html","text":"étiquettes énergétiques de nos véhicules","type":"link","openInNewTab":false}}}}},"modelParams":{"sling:resourceType":"one/components/dacia/vn/modelParams"},"offerParams":{"sling:resourceType":"one/components/dacia/vn/offerParams"},"productParams":{"sling:resourceType":"one/components/vn/productParams"},"ccParameters":{"position":"Bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent","solution":"one"},"authenticationParams":{"link":"https://myr.renault.fr/","text1":"vous avez un compte My Renault ? ","text2":"gagnez du temps en vous connectant.","sling:resourceType":"one/components/structure/adminpage/site/authenticationParams","textIsRich":"true","authenthificationPopin":{"guestConnection":"Continuer en tant qu'invité","createAccountLabel":"Créer un compte\t","straplinePopIn":"ravi de vous revoir","title":"Authentification","alreadyAccountLabel":"Se connecter","descriptionPopIn":"Pour vous faire gagner du temps, vos informations déjà connues sont saisies automatiquement. Vérifiez qu'elles sont toujours à jour.","helloLabelPopin":"bonjour","introduction":"

Connectez-vous à votre espace client ou inscrivez-vous pour effectuer votre commande en ligne.

"}},"c2gParams":{"currency":"EUR","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"customization":{"sling:resourceType":"one/components/structure/adminpage/site/customization","customization":{"1":{"customizationType":"General request","customizationReassuranceMessage":"Finalisez votre projet automobile et faites-vous rappeler par un conseiller.","customizationCtaLabel":"Reprenez votre demande"},"2":{"customizationType":"Purchase request","customizationReassuranceMessage":"Finalisez votre projet automobile et faites-vous rappeler par un conseiller.","customizationCtaLabel":"Reprenez votre demande"},"3":{"customizationType":"Online Purchase","customizationReassuranceMessage":"Finalisez votre projet automobile et faites-vous rappeler par un conseiller.","customizationCtaLabel":"Reprenez votre demande"},"4":{"customizationType":"Service request","customizationReassuranceMessage":"Finalisez votre prise de rdv en atelier, un expert est prêt à vous recevoir.","customizationCtaLabel":"Reprenez votre demande"},"5":{"customizationType":"Quote request","customizationReassuranceMessage":"Finalisez votre devis en ligne et prenez rdv dans le garage de votre choix.","customizationCtaLabel":"Reprenez votre demande"},"6":{"customizationType":"TestDrive Request","customizationReassuranceMessage":"Finalisez votre demande d'essai dans le garage de votre choix.","customizationCtaLabel":"Reprenez votre demande"},"7":{"customizationType":"Finance request","customizationReassuranceMessage":"Finalisez votre projet automobile et faites-vous rappeler par un conseiller.","customizationCtaLabel":"Reprenez votre demande"},"8":{"customizationType":"Newsletter","customizationReassuranceMessage":"Finalisez votre inscription à notre newsletter pour recevoir nos actualités.","customizationCtaLabel":"Reprenez votre inscription"},"9":{"customizationType":"Reveal","customizationReassuranceMessage":"Finalisez votre inscription pour rester informé(e) de la sortie du véhicule.","customizationCtaLabel":"Reprenez votre inscription"},"10":{"customizationType":"Accessory request","customizationReassuranceMessage":"Finalisez votre demande d'accessoires et venez retirer votre commande.","customizationCtaLabel":"Reprenez votre demande"}}},"searchParams":{"apiKey":"AIzaSyB4yodCAiPQnITHO0kB5r5jFixbs9iWNi0","searchEngineKey":"017640197753520077557:kpxaegmjmd2","sling:resourceType":"one/components/structure/adminpage/site/searchParams"},"tradeInParams":{"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/tradeInParams","textIsRich":"true","general":{"popinTitle":"Estimation de reprise"},"registration":{"registrationPlaceholder":"EB-787-YW","registrationError":"Merci de saisir votre immatriculation.","registrationLabel":"Saisissez votre immatriculation","title":"Estimez la valeur de reprise de votre véhicule en moins de 2 minutes","mileageError":"Merci de saisir le kilométrage de votre véhicule.","mileageLabel":"Saisissez le kilométrage de votre véhicule","introduction":"Votre immatriculation permet d'obtenir rapidement les caractéristiques de votre véhicule."},"myVehicle":{"versionSelectorFormat":"{brand} {version} {finition} - {fiscalPower} cv - {transmissionType}","evaluateMyVehicleLabel":"estimez votre véhicule","manufacturingLabel":"Date de production :","selectVersionLabel":"Sélectionnez votre véhicule","noVersionErrorMessage":"Merci de sélectionner la version de véhicule"},"result":{"continueCTALabel":"continuer","editInformationCTALabel":"refaire une estimation","vehicleQuotationlegalMentions":"Estimation valable 10 jours. Le prix indiqué est hors frais de remise en état. Sous réserve de validation lors d'un examen physique en concession.","provisionalQuotationLabel":"Votre véhicule","vehicleQuotationLabel":"Estimation de reprise"},"noQuotation":{"description":"

Compte tenu des informations que vous nous avez communiquées, nous ne sommes pas en mesure de vous fournir de prix de reprise de manière instantanée. Merci de vous rapprocher de votre concession Renault.

"}},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"professionalParams":{"isPro":true,"sling:resourceType":"one/components/structure/professionalParams"},"ecologicalParams":{"ecoMalusDetailsLabel":"Malus écologique (non inclus)","recoveryBonusDisclaimer":"Il s'agit d'une prime s'additionnant à la valeur de reprise du véhicule. ","ecoBonusDeducted":true,"initialPrice":"Prix total de {minPriceWithoutBonus} avant déduction du bonus écologique","recoveryBonusDetailsLabel":"prime reprise (non déduite)","recoveryBonusDescription":"Il s’agit d’une prime s’additionnant à la valeur de reprise du véhicule. Voir conditions en concession.","ecologicalRebateDisclaimer":"bonus écologique de {ecologicalRebate} déduit","modelDisclaimerLabel":"Modèle du visuel présenté avec option(s):","modelDisclaimerTitle":"Mentions légales","sling:resourceType":"one/components/structure/adminpage/site/ecologicalParams","ecologicalMalusDisclaimer":"Malus écologique (non inclus)","ecologicalBonusDescription":"sous réserve d'éligibilité, voir conditions du bonus écologique sur https://www.service-public.fr/particuliers/vosdroits/F36844","ecologicalMalusDescription":"Le montant de ce malus n'est pas inclus dans le prix du véhicule. Voir conditions d'application en concession.","ecoBonusLabel":"bonus écologique déduit"},"dealerLocatorParams":{"sling:resourceType":"one/components/structure/adminpage/site/dealerLocatorParams","general":{"aroundMe":"autour de moi","searchPlaceholder":"indiquez votre localisation","renaultPartner":"établissement référent pour votre zone","strapline":"Réseau Renault","title":"choisissez votre concessionnaire","filterResults":"filtrer les résultats","geolocalisationErrorMsg":"erreur de géolocalisation","favoriteDealer":"concessionnaire favori","legend":{"info":"Découvrez nos concessionnaires et nos partenaires agrées ","major":"concessionnaires Renault","minor":"concessionnaire externe agréé","title":"légende"}},"cta":{"selectAsFavorite":"choisir comme favori","backToMapView":"revenir à la carte","seeOpeningHours":"voir tous les horaires d'ouverture","seeAllDealers":{},"select":{"label":"sélectionnez"},"expandResults":{"label":"élargir les résultats"},"contactUs":{"proLabel":"contactez-nous","proLink":"/contactez-nous/formulaire-de-contact.html","link":"https://www.renault.fr/contactez-nous/formulaire-de-contact.html","label":"contactez-nous"}},"info":{"openingDoors":"portes ouvertes du {startDate} au {endDate}","openingHours":"horaires d'ouverture","exceptionallyClosed":"fermé exceptionnellement","closed":"fermé","opened":"ouvert actuellement ","direction":"itinéraire ","vacations":"en vacances du {startDate} au {endDate}","nextOpening":"prochaine ouverture","spokenLanguage":"langues","contactDetails":"coordonnées","website":"site web","services":"services"},"onlineAppointment":{"label":"rendez-vous en ligne","reassuranceMsg":"Cette concession propose la prise de rendez-vous en ligne."},"pattern":{"streetAddress":"{postOfficeBox} {streetAddress}","cityZipCode":"{postalCode} {locality}"},"coordinates":{}},"tyreLabelling":{"frontTyresLabel":"Pneus avant","rearTyresLabel":"Pneus arrière","tooltipTitle":"jantes et performance énergétique pneus","sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling","textIsRich":"true","bodyCopy":"

Retrouvez ci-dessous les étiquettes des pneus compatibles avec votre configuration.

Chaque étiquette est accompagnée d’un QR-code que vous pouvez scanner avec l'appareil photo de votre smartphone. Vous aurez ainsi la possibilité d'accéder à la Fiche Produit détaillée du pneu correspondant, directement sur le site de l'Union Européenne.

En raison des spécificités de la production de véhicules, plusieurs étiquettes peuvent être affichées.
Contactez votre concessionnaire ou rendez-vous sur notre site internet pour plus d'informations sur les nouvelles réglementations européennes.

"},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","brandsAndModelsParams":{"sling:resourceType":"one/components/structure/adminpage/site/brandsAndModelsParams","brandModels":{"1":{"models":"4L;ALASKAN;ARKANA;AUSTRAL;CAPTUR;CLIO;CLIO RS;ESPACE;GRAND SCENIC;KADJAR;KANGOO;KANGOO E-TECH ELECTRIQUE;KANGOO EXPRESS;KOLEOS;LAGUNA;MASTER;MEGANE;MEGANE E-TECH ELECTRIQUE;MEGANE RS;MODUS;R19;R21;SCENIC;SUPER 5;TALISMAN;TALISMAN ESTATE;TRAFIC;TWINGO;TWINGO ELECTRIC;TWINGO ELECTRIQUE;TWIZY;ZOE","isCorporate":true,"brand":"RENAULT"},"2":{"models":"DOKKER;DOKKER VAN;DUSTER;JOGGER;LODGY;LOGAN;LOGAN PICK-UP;LOGAN VAN;SANDERO;SANDERO STEPWAY;SPRING ELECTRIC","isCorporate":true,"brand":"DACIA"},"3":{"models":"DUO","isCorporate":true,"brand":"MOBILIZE"},"4":{"models":"A1;A3;A4;A5;A6;Q2;Q3;Q5;Q7;TT","isCorporate":false,"brand":"AUDI"},"5":{"models":"SERIE 3;SERIE 1;SERIE 5;X1;X3;X5;ACTIVE TOURER;SERIE 4;SERIE 7;X6;X4;GRAN TOURER;SERIE 2;X2;SERIE 6;I3","isCorporate":false,"brand":"BMW"},"6":{"models":"BERLINGO;C3;C3 AIRCROSS;C3 PICASSO;C4;C4 AIRCROSS;C4 CACTUS;C4 PICASSO;C5;C5 AIRCROSS;C-ELYSEE;C-ZERO;DS3;DS4;DS5;E-C4;EVASION;JUMPER;SPACETOURER;XSARA PICASSO","isCorporate":false,"brand":"CITROËN"},"7":{"models":"DS3;DS4;DS7;DS5;DS9;DS3 CROSSBACK;DS4 CROSSBACK","isCorporate":false,"brand":"DS"},"8":{"models":"500;PANDA;PUNTO;500X;DUCATO;TIPO;DOBLO;UNO;SCUDO;500L;BRAVO;FIORINO;STILO;BRAVA;CINQUECENTO","isCorporate":false,"brand":"FIAT"},"9":{"models":"B-MAX;C-MAX;ECOSPORT;ESCORT;FIESTA;FOCUS;FUSION;GALAXY;GRAND C-MAX;KA+;KUGA;MACH-E;MONDEO;PUMA;RANGER;SIERRA;S-MAX;TRANSIT","isCorporate":false,"brand":"FORD"},"10":{"models":"CIVIC;JAZZ;CR-V;HR-V;ACCORD;FR-V","isCorporate":false,"brand":"HONDA"},"11":{"models":"GETZ;I10;I20;I30;IONIQ HYBRID;IX20;IX35;KONA;KONA ELECTRIC;SANTA FE;TUCSON","isCorporate":false,"brand":"HYUNDAI"},"12":{"models":"SPORTAGE;PICANTO;RIO;CEE'D;NIRO;VENGA;STONIC;CARENS;SOUL;SORENTO;CARNIVAL;NIRO HYBRIDE;E-NIRO","isCorporate":false,"brand":"KIA"},"13":{"models":"RANGE ROVER;DISCOVERY;FREELANDER;DEFENDER","isCorporate":false,"brand":"LAND ROVER"},"14":{"models":"NX;RX;CT;IS;UX250H","isCorporate":false,"brand":"LEXUS"},"15":{"models":"2;3;CX-5;MX-5;6;CX-3;323;5;626;CX-30","isCorporate":false,"brand":"MAZDA"},"16":{"models":"CLA;CLASSE A;CLASSE B;CLASSE C;CLASSE E;CLASSE G;CLASSE M;CLASSE S;CLASSE SLK;GLA;SPRINTER;VITO","isCorporate":false,"brand":"MERCEDES"},"17":{"models":"MINI;COUNTRYMAN;CLUBMAN;PACEMAN;ROADSTER;COOPER","isCorporate":false,"brand":"MINI"},"18":{"models":"PAJERO;L200;SPACE STAR;OUTLANDER;ASX","isCorporate":false,"brand":"MITSUBISHI"},"19":{"models":"QASHQAI;MICRA;JUKE;X-TRAIL;NOTE;NAVARA;PATROL;ALMERA;TERRANO;PRIMERA;LEAF;PULSAR;PIXO;NV200;SUNNY;PATHFINDER","isCorporate":false,"brand":"NISSAN"},"20":{"models":"CORSA;ASTRA;ZAFIRA;MOKKA;MERIVA;CROSSLAND X;VECTRA;AGILA;INSIGNIA;ADAM;KARL;GRANDLAND X;COMBO;VIVARO","isCorporate":false,"brand":"OPEL"},"21":{"models":"E-208;E-2008;208;206;207;2008;3008;307;205;PARTNER;308;306;106;406;108;5008;107;407;405;508;309;EXPERT;BOXER;807;607;BIPPER;RIFTER;RCZ","isCorporate":false,"brand":"PEUGEOT"},"22":{"models":"ALHAMBRA;ALTEA;ALTEA XL;ARONA;AROSA;ATECA;CORDOBA;EXEO;IBIZA;LEON;MARBELLA;MII;MII ELECTRIC;TARRACO;TOLEDO","isCorporate":false,"brand":"SEAT"},"23":{"models":"CITIGO;FABIA;FELICIA;KAMIQ;KAROQ;KODIAQ;OCTAVIA;RAPID;ROOMSTER;SCALA;SUPERB;YETI","isCorporate":false,"brand":"SKODA"},"24":{"models":"SWIFT;VITARA;JIMNY;SX4 S-CROSS;IGNIS;ALTO;CELERIO","isCorporate":false,"brand":"SUZUKI"},"25":{"models":"MODEL 3;MODEL S;MODEL Y;MODEL X","isCorporate":false,"brand":"TESLA"},"26":{"models":"YARIS;AYGO;RAV4;AURIS;C-HR;COROLLA;VERSO;LAND CRUISER;AVENSIS;PRIUS;HILUX;COROLLA VERSO;IQ;PROACE;CELICA;URBAN CRUISER;STARLET;GT86;CAMRY;DYNA","isCorporate":false,"brand":"TOYOTA"},"27":{"models":"CADDY;E-UP;GOLF;GOLF 8;ID.3;ID.4;LUPO;NEW BETTLE;PASSAT;POLO;SCIROCCO;SHARAN;T-CROSS;TIGUAN;TIGUAN 2;TOUAREG;TOURAN;TRANSPORTER;T-ROC;UP","isCorporate":false,"brand":"VOLKSWAGEN"},"28":{"models":"XC60;V40;V40 CROSS COUNTRY;XC40;XC90;S60;V60;V50;C30;V70;S40;XC70","isCorporate":false,"brand":"VOLVO"},"29":{"models":"AUTRES","isCorporate":false,"brand":"AUTRES"}}},"validation":{"regexFirstName":"^(?!\\bTEST\\b)(?!azerty)(?!AZERTY)(?!dz)(?!ezf)(?!qf)(?!qs)(?!qd)(?!qz)(?!zd)(?!aa)(?!zz)(?!ee)(?!rr)(?!tt)(?!yy)(?!uu)(?!ii)(?!oo)(?!pp)(?!qq)(?!ss)(?!dd)(?!ff)(?!gg)(?!hh)(?!jj)(?!kk)(?!ll)(?!mm)(?!ww)(?!xx)(?!cc)(?!vv)(?!.(.)\\1\\1)[a-zA-Z\\W]{2,}$","regexLastName":"^(?!\\bTEST\\b)(?!azerty)(?!AZERTY)(?!dz)(?!ezf)(?!qf)(?!qs)(?!qd)(?!qz)(?!zd)(?!aa)(?!zz)(?!ee)(?!rr)(?!tt)(?!yy)(?!uu)(?!ii)(?!oo)(?!pp)(?!qq)(?!ss)(?!dd)(?!ff)(?!gg)(?!hh)(?!jj)(?!kk)(?!ll)(?!mm)(?!ww)(?!xx)(?!cc)(?!vv)(?!.(.)\\1\\1)[a-zA-Z\\W]{2,}$","regexCompanyName":"^(?!.(.)\\1\\1)[0-9a-zA-Z\\W]{1,}$","zipCode":"^\\d{2}[ ]?\\d{3}$","regexProCode":"^[0-9]{14}$"},"receipt":{"validatedPayment":"paiement validé","yourOrderLabel":"votre commande","asapLabel":"dès que possible","eWaste":"retraitement des déchets","wishedOperation":"vos interventions ","yourAvailabilities":"vos disponibilités","requestSentLabel":" demande envoyée","dealerServices":"votre prise en charge","yourCarLabel":"votre véhicule","yourAppointment":"votre rendez-vous","laborCost":"main d'œuvre","seeMyCart":"voir mon panier","selectedPackages":"prestation(s) sélectionnée(s)","vehicleOfInterest":"votre véhicule","contractSigned":"contrat signé","seeMySummary":"modifier ma sélection","quoteValidity":"votre devis est valable 30 jours","yourEnergy":"votre motorisation","selectedOffer":"votre offre","viewDetails":"voir les détails","summaryLabel":"récapitulatif","payDealerLabel":"total","yourDealerLabel":"votre garage","offer":{"details":"détails de l'offre"}},"abandonmentModal":{"modalTitle":"vous allez quitter ce formulaire","modalIntroduction":"Les informations déjà saisies seront conservées 24h."},"identityTooltip":{"title":" Où trouver votre numéro d'identité ?","examplesValidId":{"1":{"image":{"alt":"identité"}}}},"image":{},"enginesTypes":{"1":{"label":"100% electric"},"2":{"label":"full hybrid"},"3":{"label":"plug-in hybrid"},"4":{"label":"mild hybrid"},"5":{"label":"essence"},"6":{"label":"diesel"},"7":{"label":"GPL"}}},"consumptionEfficiencyGraph":{"efficiencyTitle":"classe énergétique","sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph","textIsRich":"true","titleCritair":"Vignette Crit'air","displayEfficiencyGraph":true},"transverseParams":{"hideRegistrationNumber":false,"showVersionEngine":true,"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams","sameFontSize":false,"finance":{"jsProxyUrl":"//prod.rciservices.eu/proxy/js/latest/RCIFinancialProxy.min.js","seeMonthlyPrice":"voir le loyer mensuel","leadUrls":{"configPp":"https://www.renault.fr/contactez-nous/financer-un-vehicule/demande-offre-commerciale.html"}}},"googleMapsParams":{"region":"fr","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"typesParams":{"sling:resourceType":"one/components/common/siteadmin/typesParams","items":{"1":{"name":"urban-cars","title":"citadines","models":{"1":{"modelId":"renault5-htb-ph1"},"2":{"modelId":"twingo-b07-ph2"},"3":{"modelId":"twingo-b07-ze-ph2"},"4":{"modelId":"zoe-b10-ph2"},"5":{"modelId":"clio-bja-ph2"},"6":{"modelId":"clio-bja-ph2-hev"}}},"8":{"name":"electric-cars","title":"électriques","models":{"1":{"modelId":"renault5-htb-ph1"},"2":{"modelId":"twingo-b07-ze-ph2"},"3":{"modelId":"zoe-b10-ph2"},"4":{"modelId":"megane-bcb-ph1"},"5":{"modelId":"scenic-hcb-ph1"},"6":{"modelId":"kangoo-ze-f61e-ph2"},"7":{"modelId":"master-ze-f62-ph2"}}},"16":{"name":"hybrid-cars","title":"hybrides","models":{"1":{"modelId":"clio-bja-ph2-hev"},"2":{"modelId":"captur-hjb-hev-ph1"},"3":{"modelId":"captur-hjb-ph2-hev"},"4":{"modelId":"arkana-ljl-ph2-hev"},"5":{"modelId":"austral-hhn-ph1-hev"},"6":{"modelId":"espace-rhn-ph1"},"7":{"modelId":"rafale-dhn-ph1"}}},"24":{"name":"family-cars","title":"familiales","models":{"1":{"modelId":"captur-hjb-ph1"},"2":{"modelId":"captur-hjb-hev-ph1"},"3":{"modelId":"captur-hjb-ph2"},"4":{"modelId":"captur-hjb-ph2-hev"},"5":{"modelId":"megane-bcb-ph1"},"6":{"modelId":"arkana-ljl-ph2"},"7":{"modelId":"arkana-ljl-ph2-hev"},"8":{"modelId":"scenic-jfa-ph1"},"9":{"modelId":"austral-hhn-ph1"},"10":{"modelId":"austral-hhn-ph1-hev"},"11":{"modelId":"espace-jfc-ph2"},"12":{"modelId":"rafale-dhn-ph1"},"13":{"modelId":"kangoo-kfk-ph1"},"14":{"modelId":"grand-kangoo-kfk-ph1"},"15":{"modelId":"kangoo-etech-electric-kfk-ph1"},"16":{"modelId":"trafic-combi-j82-ph2"},"17":{"modelId":"trafic-spaceclass-f82-ph2"},"18":{"modelId":"trafic-spacenomad-j82-ph2"}}},"43":{"name":"suv-crossover-cars","title":"SUV","models":{"1":{"modelId":"captur-hjb-ph1"},"2":{"modelId":"captur-hjb-hev-ph1"},"3":{"modelId":"captur-hjb-ph2"},"4":{"modelId":"captur-hjb-ph2-hev"},"5":{"modelId":"megane-bcb-ph1"},"6":{"modelId":"arkana-ljl-ph2"},"7":{"modelId":"arkana-ljl-ph1-phev"},"8":{"modelId":"arkana-ljl-ph2-hev"},"9":{"modelId":"austral-hhn-ph1"},"10":{"modelId":"austral-hhn-ph1-hev"},"11":{"modelId":"espace-rhn-ph1"},"12":{"modelId":"rafale-dhn-ph1"}}},"56":{"name":"seven-seat-cars","title":"7 places ou plus","models":{"1":{"modelId":"espace-rhn-ph1"},"2":{"modelId":"trafic-combi-j82-ph2"}}},"59":{"name":"tpmr-cars","title":"véhicules mobilité réduite","models":{"1":{"modelId":"kangoo-kfk-ph1-tpmr"},"2":{"modelId":"trafic-f82-ph1-bis-tpmr"},"3":{"modelId":"master-f62-ph2-tpmr"}}},"63":{"name":"lcv-range","title":"véhicules utilitaires","models":{"1":{"modelId":"express-van-fjk-ph1"},"2":{"modelId":"kangoo-van-ffk-ph1"},"3":{"modelId":"kangoo-etech-electric-ffk-ph1"},"4":{"modelId":"trafic-f82-ph2"},"5":{"modelId":"trafic-van-etech-x82-ph2"},"6":{"modelId":"master-f62-ph2"},"7":{"modelId":"master-ze-f62-ph2"}}}}},"seoParams":{"language":"fr-fr","sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"fr-fr","rootPath":"https://easyconnectstore.renault.no/content/renault/fr/fr.html"},"2":{"language":"fr-ch","rootPath":"https://easyconnectstore.renault.no/content/renault/ch/fr_ch.html"},"3":{"language":"fr-be","rootPath":"https://easyconnectstore.renault.no/content/renault/be/fr.html"},"4":{"language":"fr-ma","rootPath":"https://easyconnectstore.renault.no/content/renault/ma/fr.html"},"5":{"language":"fr-lu","rootPath":"https://easyconnectstore.renault.no/content/renault/lu/fr.html"},"6":{"language":"fr-dz","rootPath":"https://easyconnectstore.renault.no/content/renault/dz/fr.html"}},"sitelangs":{}},"siteParams":{"language":"fr","countryName":"France","brand":"renault","country":"fr","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"fr-FR","rtl":false,"country3":"FRA","product":"RENAULT"},"analyticsParams":{"gtmContainerId":"GTM-KL36Q2B","gtmConsentContainerId":"GTM-MJQBHV7","googleOptimizeAccount":"UA-5929204-2","kameleoonId":"btoor4agl3","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"a67b61fe-d711-4cca-8de0-9bb5e2e8cb69","enableConsentMode":true,"pagePolicyLink":"https://www.renault.fr/cookies.html","enableFunctionalScript":false,"nobanner":false}},"gigyaParams":{"enabled":true,"apiKey":"3_4LKbCcMMcvjDm3X89LU4z4mNKYKdl_W0oD9w-Jvih21WqgJKtFZAnb9YdUgWT9_a","dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"homePage":"/","link":[{"rel":"canonical","href":"https://professionnels.renault.fr/contactez-nous/demande-de-service/dealer-services.html"},{"rel":"alternate","hreflang":"fr-fr","href":"https://professionnels.renault.fr/contactez-nous/demande-de-service/dealer-services.html"}],"meta":[{"name":"description","content":"Enlèvement à domicile avec le service voiturier ou dépose du véhicule en concession quand vous voulez avec la consigne clés sécurisée."},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"new-car","mboxActivated":"no","pageType":"form","sling:resourceType":"one/components/base/analytics","pageName":"professionals|contact-us|book-a-service|dealer-services","vehicleModel":"","formCategory":"lead_apv","formType":"service_request","formName":"ONE-PRO-BAS","formStepNumber":"3","formStepName":"prise en charge"},"authentication":{},"liveChat":{"activateProductPlans":false,"activateConfigurator":false,"sling:resourceType":"one/components/structure/livechat","activateEdito":false,"activateHomepage":false},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Renault Professionnel","url":"https://professionnels.renault.fr/"},{"title":"Contact","url":"https://professionnels.renault.fr/"},{"title":"Prendre rendez-vous pour l'entretien de votre véhicule","url":"https://professionnels.renault.fr/contactez-nous/demande-de-service.html"},{"title":"prise en charge","url":"https://professionnels.renault.fr/contactez-nous/demande-de-service/dealer-services.html"}]},"leadFunnelParams":{"stepperInfo":{"steps":[{"title":"réservez un service","url":"/contactez-nous/demande-de-service.html","components":["one/components/common/leadform/slice134vB"]},{"title":"liste des interventions","url":"/contactez-nous/demande-de-service/type-service.html","components":["one/components/common/leadform/slice66v0"]},{"title":"concessionnaire ","url":"/contactez-nous/demande-de-service/concessionnaire.html","components":["one/components/common/leadform/slice68vF"]},{"title":"prise en charge","url":"/contactez-nous/demande-de-service/dealer-services.html","components":["one/components/common/leadform/slice191v0"]},{"title":"coordonnées","url":"/contactez-nous/demande-de-service/informations-de-contact.html","components":["one/components/common/leadform/slice55v0","one/components/edito/slice21v0"]},{"title":"confirmation","url":"/contactez-nous/demande-de-service/confirmation.html","components":["wcm/msm/components/ghost","one/components/common/leadform/slice65vC"]}],"currentStepNumber":3,"totalSteps":6,"firstStep":"/contactez-nous/demande-de-service.html","previousStep":"/contactez-nous/demande-de-service/concessionnaire.html","nextStep":"/contactez-nous/demande-de-service/informations-de-contact.html"},"displayAuthentModal":false,"leadSubmissionError":"Une erreur s'est produite. Veuillez réessayer ultérieurement","typeOfInterest":"APV","formName":"ONE-PRO-BAS","formType":"Service request","leadSource":"INTERNET","stepperTitle":"prendre rendez-vous en atelier","sling:resourceType":"one/components/common/structure/leadFunnelParams","receipt":{"YourAppointment":"Votre rendez-vous","wishedOperation":"Vos interventions","dealerServices":"Votre prise en charge","yourCarLabel":"Votre véhicule","YourAvailabilities":"Vos disponibilités","vehicleOfInterest":"Votre véhicule","yourEnergy":"Votre motorisation","selectedOffer":"Votre offre","summaryLabel":"Récapitulatif","yourDealerLabel":"Votre concessionnaire"},"rangeAdminId":"","isModelInRange":true}},"slingList":["one/components/common/structure/leadform/step","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/common/structure/content/verticalContentZone","one/components/common/structure/content/layout2Zone","one/components/common/leadform/slice191v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/common/slice56vF","one/components/dacia/vn/modelParams","one/components/dacia/vn/offerParams","one/components/vn/productParams","one/components/structure/adminpage/site/cookieConsent","one/components/structure/adminpage/site/authenticationParams","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/customization","one/components/structure/adminpage/site/searchParams","one/components/structure/adminpage/site/tradeInParams","one/components/page/featureFlipping","one/components/structure/professionalParams","one/components/structure/adminpage/site/ecologicalParams","one/components/structure/adminpage/site/dealerLocatorParams","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/brandsAndModelsParams","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/adminpage/site/transverseParams","one/components/structure/adminpage/site/googleMaps","one/components/common/siteadmin/typesParams","one/components/structure/adminpage/site/seo","one/components/structure/adminpage/site/site","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/gigyaParams","one/components/base/analytics","one/components/structure/livechat","one/components/base/breadcrumb","one/components/common/structure/leadFunnelParams"],"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"lastSearch":{},"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"leads":{"leadsError":false,"leadsSuccess":false,"postingLeads":false,"leadId":"","origin":"","campaign":""},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false,"scrollToChat":false},"suggestions":{"searching":false,"autocompleting":false,"error":false},"comparator":{"vehicles":[],"isPaneOpened":false,"isPaneVisible":false,"displayOnlyDifferences":false,"isRehydrate":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null,"pendingEmail":null,"isPasswordUnsecured":false},"favorites":{"vehiclesNb":[],"isRehydrate":false},"configuratorAlpine":{"completedSteps":[],"selectedCategoryEquipment":null,"fullScreen":false,"currentAnimations":[],"currentBackground":{},"currentView":{},"isAtelierAlpineView":false},"configuratorDacia":{"views":{},"completedSteps":[],"currentUri":"","displayAxsModal":true,"savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"equipmentsTab":"","accessoriesTab":""},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"error":null},"finance":{"criterias":{},"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}